EverTrust goes live with Vectus in 77 days!

Vectus CRM-enabling solution from London Bridge Group 

Atlanta, GA - November 8, 2001 - After only 13 weeks, EverTrust Financial goes live with London Bridge Group's Vectus CRM-enabling solution. 

Vectus is part of EverTrust Financial's corporate-wide initiative to improve operating efficiencies, while increasing opportunities to cross-sell its products and services more intelligently to its diverse group of customers: 

"Vectus is the key component in our strategy to expand our financial services geographically, across all delivery channels and without the need for extensive capital investment. To accomplish this, we envision Vectus on every desktop across the entire organization to fully support our complete CRM strategy," said Lori Christenson, Senior Vice President and CIO at EverTrust Financial. 

"The first phase of our strategy is in place……and to begin to experience real business benefits, without compromise to our business strategy, after only a matter of weeks is testament to the power of the Vectus solution," said Lori Christenson.

"We did not have the luxury of a great deal of time to implement phase I of our Vectus project. The London Bridge team worked with a sense of urgency and helped get us through this first process quickly. They were all very professional, knowledgeable and concerned that the final product met our needs," said Lori Christenson. 

"As a result our timetable was to go live on November 1. Today is November 2, we are live and everything is running very well. I am excited and anxious to move on to Phase II," said Lori Christenson

"EverTrust Financial is an existing customer of London Bridge Group and already operates its Phoenix Banking System. London Bridge Group has again demonstrated its ability to deliver fully integrated end-to-end solutions, which were implemented with no compromise and to an enviable timetable. This is a key market differentiator for the London Bridge Group Vectus solution - one that is even more valuable in the present economic environment," explained Richard Dougherty, Director of Vectus, US. 

About Vectus 
Vectus is a powerful CRM-enabling solution that provides unparalleled flexibility and rapid deployment. Vectus facilitates the complete customer relationship management cycle, from marketing, through customer acquisition, to core administration, linking to both internal and external sources of information and knowledge. Vectus provides a rules-based engine, which delivers customized applications with rapid deployment from concept to delivery. Payback is fast: costs and timescales are predictable and total cost of ownership reduced. The uniqueness of Vectus lies in its ability not only to deliver process productivity improvements and enhanced service quality, but to do this at a customer relationship level and therefore create opportunities for more effective marketing, cross-selling and tailoring of products. 

About EverTrust Financial
EverTrust Financial group is a Washington State based financial services holding company that serves its customers through its principal holding, EverTrust Bank, as well as its EverTrust Asset Management office and Commercial Mortgage Banking Group. As of June 30, 2001 EverTrust total assets were $602.4 million. (Nasdaq: EVRT)

About London Bridge Software Holdings plc
London Bridge Group has over 1,000 customers worldwide and provides a comprehensive and unique portfolio of software and eCommerce solutions including Customer and Enterprise Management Software, Intelligent Banking Software, Credit Management Software and Mortgage Lending software. 

London Bridge Group employs over 750 people worldwide and is headquartered in London in the UK and Atlanta, Georgia in the US. London Bridge Group also has offices in Alisa Viejo, Orlando, New York, Denver in the US, Stratford-upon-Avon in the UK, Australia, New Zealand, and Singapore. Founded in 1987, London Bridge Group has continued to grow and expand, producing profits beyond expectation. In 2000, London Bridge Group earned $82 million in revenue, of which, over 60% originated in the US.

For further information visit http://www.london-bridge.com/